How force sync inventory works based on SKUs within the application?
Please note: Your product inventory is synced based on the connected Shopify and Square locations.
Since inventory sync is based on SKUs, the same SKUs must exist in both Shopify and Square.
Inventory will sync according to the Primary Source selected in the application. You can update this setting anytime from the configuration page.
Note: If Shopify is set as the primary source and duplicate SKUs exist in Shopify, those products will be skipped, and their inventory will not sync.
Shared SKUs in Square:
If Shopify is the primary source and when perform force sync , inventory will sync for all shared SKUs in Square only if the "Sync Shared SKU Inventory" setting is enabled.
If you have any queries or need assistance with this process. Please connect with our support team. We will be more than happy to help you!
Let's go through the process and criteria of syncing your inventory based on SKUs step by step:
Since inventory sync is based on SKUs, the same SKUs must exist in both Shopify and Square.
Inventory will sync according to the Primary Source selected in the application. You can update this setting anytime from the configuration page.
Note: If Shopify is set as the primary source and duplicate SKUs exist in Shopify, those products will be skipped, and their inventory will not sync.
Shared SKUs in Square:
If Shopify is the primary source and when perform force sync , inventory will sync for all shared SKUs in Square only if the "Sync Shared SKU Inventory" setting is enabled.
If you have any queries or need assistance with this process. Please connect with our support team. We will be more than happy to help you!
Updated on: 27/03/2025
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